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United Kingdom · United KingdomNetwork operator Freedom Fibre, which has so far built a Fibre-to-the-Premises (FTTP) broadband ISP network to cover 300,000 UK premises (27th Mar 2024) – mostly in the North West of England, has distributed litter picking kits across North Shropshire to both help keep the region tidy and support their social commitment under last year’s Project Gigabit contract. In case anybody has forgotten, during May 2023 the company announced that it had se…See the Story
Freedom Fibre Helps Pickup Litter in North Shropshire
United Kingdom · United KingdomA recent Freedom of Information Request (FoIR) filed by Broadband Genie has revealed that complaints to Ofcom about UK telecoms providers (broadband, mobile etc.) increased by 37% last year to 34,000. In response, the comparison site has published a new survey of customer service, which sees YouFibre, Trooli and Zen Internet top the table. Consumers typically send their complaints about internet service and phone providers to different places, s…See the Story
New 2024 Study Ranks 26 UK Broadband ISPs for Customer Service
United Kingdom · United KingdomBroadband, mobile and TV giant Virgin Media O2 has this morning revealed that they reduced their carbon emissions by 23% last year (or 45% since its baseline in 2020). At the same time, they also increased their fleet of Electric Vehicles (EV) to 281 – edging them toward their target to transition to a fully EV fleet by 2030 (c. 4,300 vehicles). The figures were released as part of VMO2’s update to their sustainability strategy (Better Connectio…See the Story
Virgin Media O2 UK Cut Carbon Emissions by 23 Percent in 2023
United Kingdom · United KingdomNew customers and those migrating from BT, who may be looking to upgrade to broadband ISP EE’s top 1.6Gbps speed Fibre-to-the-Premises (FTTP) plans, may sadly have to keep waiting until later this year. But only if they also intend on bundling it in with the provider’s Pay TV products. In case anybody has forgotten, EE became the first UK ISP to launch (here) a package based off Openreach’s new 1.8Gbps FTTP tier last year (advertised at an avera…See the Story
EE UK Says No TV for 1.6Gbps Broadband Users Until Later in 2024
United Kingdom · United KingdomThe telecoms regulator, Ofcom, has formally served a statutory information request to check up on UK ISPs and progress in the One Touch Switching Company (TOTSCo), which is responsible for implementing the regulator’s heavily delayed One Touch Switch (OTS) migration system for faster consumer broadband ISP switching. The new approach expands the existing Gaining Provider Led (GPL) migration system to work across alternative networks (the old sys…See the Story
Ofcom Keep Close Tabs on TOTSCo's Progress with Broadband Switching
United Kingdom · United KingdomBroadband, communications and managed service providers (MSP) Wavenet and Daisy Corporate Services have this afternoon announced that they intend to “join forces” to create the UK’s “largest independent IT managed service provider.” The merger will, it’s said, create a £500m revenue company that supports over 22,000 businesses and public sector organisations delivering cloud, cyber security and connectivity solutions. The deal will also see Dais…See the Story
Business Comms Provider Wavenet and Daisy Corporate Services to Merge
United Kingdom · United KingdomInternet provider Sky Broadband has responded to this week’s introduction of the government’s new network security laws (here), by emailing customers with older routers to warn them that their kit “no longer receives service and security updates.” The good news is that those who receive these letters might be in line for a free upgrade. One of the measures under the new Secure by Design rules, which started being enforced from 29th April 2024, i…See the Story
UK ISP Sky Broadband Offer Free Upgrades for Unsecure Routers
West Sussex · West SussexNetwork builder and UK broadband ISP CommunityFibre (CF), which runs a large 10Gbps capable Fibre-to-the-Premises (FTTP) network across London and surrounding areas, has notified that their sibling Altnet for Surrey and West Sussex, Box Broadband, will in the near future be adopting CF’s branding. In case anybody has forgotten, Box Broadband was originally acquired by CF back in the summer of 2021 (here) and, at the last update some time ago, th…See the Story